Return & Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase.

Returns

We accept returns within 7 days of delivery. To be eligible for a return, the product must be:

• Unused and in its original condition

• In the original packaging

• Accompanied by proof of purchase

Non-Returnable Items

For hygiene and safety reasons, opened or used skincare, cosmetic, and personal-care products cannot be returned or exchanged, unless the item was damaged or defective upon delivery.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 24–48 hours of delivery with clear photos/videos of the product and packaging. We will review your request and arrange a replacement or refund where applicable.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed through the original payment method or another mutually agreed method. Depending on the payment provider, it may take a few business days for the refund to appear in your account.

Return Shipping

If the return is due to receiving a damaged, defective, or incorrect item, we will cover the applicable return shipping cost. For other returns, the customer may be responsible for return shipping charges.

How to Request a Return

To request a return or refund, please contact our customer support with:

• Order number

• Reason for return

• Photos/videos of the product, if applicable

We reserve the right to reject returns that do not meet the conditions outlined in this policy.

Note: This policy may be updated from time to time without prior notice.